Information for everyone still experiencing technical difficulties
May 19, 2011
0 commentsRight now, we are also doing everything we can to resolve the current issues. We increased the size of our tech support team to nearly 20 people, but despite this, we still have some unanswered e-mails. The game is selling faster than anyone expected – right now, hundreds of thousands of people across the globe are already playing The Witcher 2! So please excuse us as if we are a little overwhelmed by your requests, but we do intend to reply to all your e-mails as quickly as possible.
Moreover, we are about to finish work on a patch that will address some common issues like mouse inversion and key mapping as well as many others. It will be ready next week!
In the meantime, if you are still experiencing problems and would like to discuss them publicly, please do so as comments to this news post. Our team will be answering your questions here.
In the name of the whole team, we apologize from the bottom of our hearts, to everyone who cannot enjoy the game as intended. We promise that we will keep on working to make everything absolutely perfect! Watch for more news coming soon.
UPDATE: Triss says: "hi!". She noticed that we have some issues with the DLC atm. We're bashing the slaves already. Stay tuned. Oh, and BTW. It's easier for us to say that the servers are down but in fact they aren't. They are simply stubborn and don't want to work accordingly to the plan.
